Reference

How Gameszone Handles Your Personal Information

Your account data stays with us for one reason: to keep your Gameszone experience running smoothly and securely. This policy covers what we collect, why we collect it, and how you can request changes — availability depends on your local law and eligible regions.

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PRIVACY CONTACT PATHS

Reach Us About Your Data

Questions about your personal data, a request to access what we hold, or a correction to your account details — our support team handles all of it. Contact us through any of the channels below and we will respond within the timeframe set out in this policy. Access and response timelines depend on your eligible region.

Live Chat Start a conversation directly from your account dashboard. Our team will confirm your identity before discussing any account or data details.

Email Support Write to our support address from your registered email. Include your account username so we can locate your data record quickly.

Account Settings Some data updates — like your contact number or preferred payment method — can be made directly inside your account settings without contacting support.

What We Collect and Why It Matters

Gameszone Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide — name, contact information, and payment method data tied to your bKash, Nagad, or Rocket wallet. We use this to verify your identity, process deposits and withdrawals, and flag unusual activity on your

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account. Device and session data — browser type, IP address, and pages visited — help us keep the lobby stable and detect unauthorised access attempts. We do not sell your personal data to third parties. Where we work with third-party game studios or payment processors, data
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sharing is limited to what those partners need to complete the transaction or deliver the game session. Your payment details are transmitted over SSL-encrypted connections, and wallet identifiers like your bKash or Nagad number are stored only in hashed form after verification. We keep your account
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data for as long as your account is active and for the period required by applicable law. If you close your account, we will retain only what regulatory obligations require and delete the rest on a rolling schedule. Access and eligibility depend on your local law
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and the regions we currently serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR DATA

Data Handling You Can Verify

Security is built into how we store and transmit your information, not added as an afterthought. Here is what that looks like in practice across your account, your payments, and your session data.

SSL on Every Transaction

Every deposit and withdrawal through bKash, Nagad, or Rocket travels over an SSL-encrypted connection. Your payment data is never transmitted in plain text at any point in the flow.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby performs. You can manage cookie preferences from your browser settings at any time.

Account Access and OTP Verification

When you log in from a new device, we send a one-time code to your registered number. This step runs automatically and cannot be skipped — it is how we keep your account yours.

Data Retention and Deletion

We hold your data only as long as your account is active or as local law requires. Once those conditions are met, personal data is removed on a scheduled deletion cycle.

Your Privacy Questions, Answered

These are the questions we hear most often about how your data is managed at Gameszone. If you do not see your question here, reach out through the support channels listed above.

We collect your name, email address, contact number, and the wallet details you use for bKash, Nagad, or Rocket transactions. Device and session data is also logged for security purposes.

Yes. Send a request from your registered email to our support address. We will verify your identity and provide a summary of your account data within the timeframe allowed by applicable law.

Basic details like your contact number can be updated directly in account settings. For changes to your registered email or wallet details, contact support so we can verify the update is coming from you.

Only where necessary. Game studios receive session identifiers, not payment data. Payment processors like the bKash or Nagad gateway receive only what is needed to complete the specific transaction.

We delete personal data that is no longer required once your account closes. Data we are obliged to retain under applicable law is kept only for that required period, then removed on schedule.

Access to our platform depends on your local law and the regions we currently serve. If your region is not eligible, we retain only the minimum data required and do not process new transactions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How Gameszone Handles Your Personal Information

Reach Us About Your Data

Data Handling You Can Verify

Your Privacy Questions, Answered

01 What personal data does Gameszone collect when I open an account?

02 Can I request a copy of the data you hold on me?

03 How do I update or correct my personal information?

04 Does Gameszone share my data with game studios or payment processors?

05 How long do you keep my data after I close my account?

06 What happens to my data if I am in a region where access is restricted?

Privacy Policy

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